Role Overview
This is a full-time, remote UX writer position paying $88,000 a year, open to applicants anywhere. The work is entirely about product copy: button labels, error messages, onboarding flows, the small pieces of text that decide whether a product feels clear or confusing.
The team behind this posting builds a subscription product with a fairly complex account and billing flow, so a lot of the writing deals with plain-language explanations of pricing, cancellation, and account changes. It's less flashy than writing for a marketing campaign, but the copy carries real weight when someone is trying to figure out whether a charge on their statement makes sense. Getting that kind of copy wrong tends to show up quickly, usually as a spike in support tickets asking what a specific line item actually means.
The Work
Day to day, the job breaks down into a handful of recurring pieces.
- Write clear, user-friendly copy for interfaces and product flows
- Work with designers and researchers to test how different wording performs
- Keep voice and tone consistent across the product, from onboarding screens to error states
- Sit in on design reviews and flag places where the copy needs to change along with the layout
- Maintain and update the team's content style guide as the product evolves
A typical week might involve rewriting a confirmation screen after a usability test showed people hesitating before tapping "confirm," then turning around to draft copy for a settings page that didn't exist a month ago. The work is steady rather than dramatic, but it adds up across a product with a lot of surface area. Small wording changes get tested more often than someone outside the field might expect, since a single confusing label can generate a noticeable number of support tickets on its own.
Background We're Looking For
A bachelor's degree is the minimum education level for this role. English, design, and communications backgrounds all show up regularly among people doing this work well, though none of them is a strict requirement on its own, and a few strong writers on similar teams have come from unrelated fields entirely.
Candidates should have 24 months of relevant experience, ideally including time spent working directly inside a product design team rather than writing copy at arm's length from designers. That embedded experience tends to matter more here than the exact job title someone held before. Someone coming from a pure content marketing background, with no exposure to interface design or usability testing, would likely need to build that experience elsewhere before this particular role would be a good fit.
Skills
- UX writing and microcopy for interfaces
- Familiarity with content design tools
- User research literacy, enough to read and act on test results
- Comfortable collaborating closely with designers day to day
- Style guide development and upkeep
None of these need to be perfect on day one. Most new hires spend the first few weeks learning the product's existing voice before contributing changes to the style guide itself.
Nice to Have
Direct experience writing for a specific interface type, say a checkout flow or an onboarding sequence, is useful since those patterns come with their own conventions. Some comfort with basic UX research methods, like moderating a quick usability session or reading a heatmap, also helps someone contribute earlier without leaning entirely on a researcher for every question. Familiarity with a design tool like Figma, even just enough to comment on a file and see copy in context, saves time compared to reviewing screenshots passed back and forth over Slack.
What's Included
- Health coverage
- Paid time off
- 401(k) matching
- Full remote-work flexibility
- An employee assistance program covering mental health and general wellbeing support
The salary for this role is $88,000 a year, in line with what a lot of remote UX writer jobs at this experience level pay right now. Paid time off follows a standard accrual schedule rather than an unlimited policy, and the 401(k) match kicks in after a short waiting period on new hires. The employee assistance program covers a set number of free counseling sessions a year along with financial and legal consultation services, available to anyone on the team regardless of how long they've been with the company.
How the Team Works
UX writers on this team report to a content design lead but spend most working hours embedded with a specific product squad. Naukri Mitra has found that writers who sit close to a design team, attending the same standups and reviews, end up shaping a product's copy far earlier in the process than writers brought in only at the end to polish text. Some weeks involve heavier research collaboration, sitting in on user interviews or reviewing session recordings, and other weeks are mostly writing.
Feedback here comes from designers, researchers, and occasionally engineers pointing out that a string doesn't fit on a small screen. Being open to that kind of practical pushback matters as much as writing talent on its own. There's also a monthly critique session where writers share drafts across product squads, since a pattern that solves a problem well in one part of the product often turns out to be useful somewhere else too.
Applying
Applicants should include a resume along with two or three portfolio samples that show actual shipped or prototyped interface copy, not just marketing writing repurposed for the occasion. A short write-up explaining the reasoning behind one tricky piece of copy, why a certain word was chosen over another, tends to help more than a long list of past titles. Screenshots with before-and-after wording are especially useful if a sample came out of a usability test or an A/B experiment.
Reviews happen on a rolling basis. Shortlisted candidates can expect a short writing exercise based on a real interface problem, followed by a conversation with the content design lead and one product designer from the team this person would join. This posting is open to applicants worldwide, and location doesn't factor into the review at any stage. People weighing whether to apply after working in adjacent roles, technical writing or content marketing, for instance, are welcome to reach out with questions before submitting a formal application.
