This is a full-time, fully remote Logistics Coordinator role paying $52,000 a year, open to applicants anywhere. The team sits within e-commerce operations and handles the daily mechanics of getting orders from the warehouse to the doorstep without the process falling apart in the middle.
Shipments don't move themselves. Someone has to schedule them, track them once they're in motion, and step in the moment a carrier misses a window, or a vendor sends the wrong quantity. That someone, for this opening, is you. The role exists because order volume has grown beyond what the current team can monitor manually, and a dedicated coordinator keeps fulfillment accurate as that volume continues to climb.
What you'll be doing
- Schedule outbound and inbound shipments across multiple carriers
- Track shipments in transit and flag anything running behind
- Coordinate directly with carriers and vendors to confirm pickup and delivery windows
- Investigate and resolve delivery issues, from missed pickups to damaged goods claims
- Keep shipment records current in the logistics system so status is accurate at any given moment
- Flag recurring vendor problems to the operations manager before they become pattern-level issues
Most days follow a rhythm: check overnight shipment status first thing, work through anything flagged as delayed, then spend the afternoon on vendor calls and scheduling for the next cycle. Some weeks are quieter than others, and a bad weather week on the carrier side can turn a routine Tuesday into one spent almost entirely on the phone.
What you'll need
A high school diploma or its equivalent covers the education requirement here. On top of that, the role calls for 18 months of hands-on experience coordinating shipments or logistics operations, ideally in an environment that used a logistics or supply chain platform day-to-day rather than spreadsheets alone.
- Logistics or shipment-tracking software (any major platform is fine; training on our specific tools happens in week one)
- Comfortable communicating with vendors and carriers, including pushing back when a delivery commitment isn't met
- Scheduling across multiple shipments and timelines at once
- Practical problem-solving when something in the chain breaks
- Excel, for building and reading shipment and vendor reports
It helps, though it's not required, if you've used a transportation management system like Flexport or ShipStation before, have some exposure to customs paperwork for cross-border shipments, or have worked inside a warehouse management system rather than just receiving reports from one. None of these are dealbreakers on their own.
Pay and benefits
The role pays $52,000 a year, which puts it toward the middle of what remote logistics coordinator jobs tend to offer for someone at this experience level. Beyond salary, the position includes:
- Health insurance
- Paid time off
- Remote-work flexibility for administrative and coordination tasks
- Regular performance reviews tied to merit-based pay increases
Naukri Mitra works with the hiring team on this listing and moves applications through review on a rolling basis rather than a fixed cutoff date, so earlier applicants tend to hear back sooner.
Who tends to do well here?
People who thrive in this seat usually come from a warehouse, dispatch, or customer service background, where they are already used to juggling several open issues without dropping any. Patience matters more than people expect going in, since a carrier delay isn't something you can fix by working harder, only by managing it well until it resolves. The strongest coordinators are the ones who catch a problem shipment two days before it becomes a customer complaint, not the ones who explain it well after the fact.
You'll spend a fair amount of time on the phone and in written follow-ups with people outside the company, so a calm, direct communication style goes further here than a flashy one. Attention to detail matters too: a shipment logged with the wrong reference number can take an afternoon to untangle later.
How to apply
Submit your application through the standard listing process, including your most recent logistics or coordination experience and a brief note on which shipment-tracking or logistics software you've used. Given the fully remote setup, you'll need a reliable internet connection and a quiet enough workspace to take vendor and carrier calls during standard business hours.
